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Understanding Types of Payments

Before starting every job, always check the Billing Terms in the Work Order.

Billing Terms tell you how the client is expected to pay for the service and whether there are any special payment instructions you need to follow.

Types of Payment

💳 Credit Card
The client’s payment is handled through the office. You normally do not need to collect anything from the client unless the Work Order specifically says otherwise.

💵 Cash / 📝 Check
The client may leave cash or a check as payment for the service. Always follow the instructions listed in the Work Order.

If it’s a big job (TTB, MIMO) it’s usually the team lead who will get the cash/check payment.

Do not leave the check/cash in your car or anywhere it could be lost or damaged.

⚠️ Not Sure What to Do?

If the Billing Terms are unclear, the payment method is different from what is listed, or the client tells you something different, contact Office Support before taking any action.

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Every cleaning arrives between 8 and 3. On ongoing service, a membership lets you protect a narrower window and keep it every visit.

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