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Can’t Get Into a Home

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You may find instances when you cannot seem to get into a clients home to begin cleaning. Please refer to the following if something seems amiss:

1. Are you at the right house?

  • Double-check the address is 100% correct
    • Some homes have similar addresses but are on different streets (IE: E 16th vs 16th St, 23rd St vs 23rd Ave)
  • Double-check for job entry notes in your BK App
  • Try knocking on the door
  • Look under the mat for a key

2. Try calling the customer if you have their #

3. If you are unable to reach the customer, call the office.

 

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GET A CLEANING ESTIMATE 

How memberships work

Every cleaning arrives between 8 and 3. On ongoing service, a membership lets you protect a narrower window and keep it every visit.

Standard

Included

Flexible arrival between 8AM-3PM. 

Gold HomeCare

$29/mo

A protected 4-hour window – 8-12 or 11-3. Inside fridge cleaned every 3 months. Priority booking and rescheduling. Fee credited if we miss your window.

Platinum HomeCare

$59/mo

A protected 3-hour window – 8-11, 10-1 or 12-3. Your preferred cleaning technician, with a named backup. 50% off eligible add-ons. $200 Annual Refresh Credit after 12 paid months. Fee credited if we miss your window.

Nothing to choose now – finish booking and we’ll ask right after. Available on regular recurring service.

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