Core Values

Mission Statement
Our mission at BA House Cleaning is to provide our clients with clean and healthy homes and work environments with reliability and care. 

Vision Statement
To become the leading provider of home and office cleaning services throughout East Bay Area; to retain and build relationships with our valued clients by ensuring peace of mind and quality service; to retain employees by striving for their success and happiness; to keep evolving our company through technological changes that not only benefit our clients and employees but also the stability and prosperity of our company. We will achieve all our goals and visions with intense focus and implementation of our core values.

CORE VALUES
WOW: Deliver Wow Service
INTEGRITY: Demonstrating honesty and truthfulness.
RESPECT: Treat co-workers and clients with appreciation, kindness and politeness keeping personal opinions of others private and not engaging in any form of gossip. We respect the policies, the people we work with, the company, its assets and ourselves.
ACCOUNTABILITY: Taking responsibility to complete your tasks, to perform the duties required by your job and to be present for your shifts in order to fulfill and further the goals of the company.
PROFESSIONALISM: Adhering to the company’s standards and expectations in regards to appearance, attitude, behavior and performance when dealing with coworkers and clients.
RELIABILITY: Being punctual and dependable resulting in being committed to the team, our clients and the company.

“Core Values and Purpose are “alive” in the organization. These are the handful of rules (Core Values) that you’ll use to guide all the HR systems in the company: hiring, feedback, rewards and recognition, handbook, etc. And the Purpose (a better word than “mission”) provides the critical “why” behind everything you do (i.e., what difference is your company making in the world?).”