Upgrade Maintenance Cleaning to Top to Bottom
Sometimes a recurring client receiving maintenance service may request a deeper clean. Instead of scheduling a separate appointment, you can upgrade their existing job to a Top to Bottom Deluxe cleaning.
We’ve standardized this using a 160% percentage-based add-on for both price and time — ensuring it scales with their current service tier and square footage.
✅ Step-by-Step Instructions
1️⃣ Open the Client’s Scheduled Job
Go to the client’s upcoming maintenance job and click:
➡️ Modify Rates
📸 See below:
2️⃣ Click “+ Create” to Add a New Rate
At the top right of the Job Rates window, click:
➕ Create
📸 See screenshot:
3️⃣ Select “Top to Bottom Upgrade” from the Rate List
From the rate modification dropdown, choose:
Top to Bottom Upgrade | $XXX (160%) | XXX mins (160%)
This will automatically apply 160% of the client’s base rate and time.
📸 Example:
4️⃣ Confirm Add-On is Applied
Once selected, you’ll see the upgrade listed beneath the base rate.
✅ It should appear as:
- Frequency: One Time
- Type: Other
- Amount: +160% of base
- Time: +160% of base time
📸 Example:
5️⃣ 🔐 VERY IMPORTANT: Click SAVE
After making changes, you MUST click the blue Save button at the bottom of the job panel.
If you don’t click Save, none of your changes will stick.
📸
