Office Cleaning Script

“We clean commercial spaces with the residential-level detail most companies miss — and we specialize in offices and workspaces under 20,000 sqft.”

✅ Collect Contact Info First:

Gather:

• 🏢 Company Name
• 👤 Contact Name
• 📧 Email Address
• 📞 Best Phone Number
• 📍 Office Address

Enter into MaidCentral to trigger follow-ups if they don’t book.

🔍 Qualifying Questions:

📏 Square Footage:

“Do you know approximately how many square feet the office is?”

🧼 Flooring Type:

“Is the flooring mostly carpet, tile, hardwood, or a mix?”

🗓 Cleaning Frequency:

“How often would you like cleaning?”
Options:

• Weekly
• 2x per week
• 3x per week
• 4x per week
• 5x per week
• Every other week
• Monthly

🕒 Time Preferences:

“We offer cleaning Monday–Friday during 7:00–9:00 AM or 4:00–6:00 PM. Do either of those windows work for your office?”

 # of bathrooms & # toilets/urinals in each bathroom

“Could you tell me how many total bathrooms and howmany toilets or urinals in each bathroom

Kitchenettes

“Any kitchenettes or break-rooms?
If so, will you need the fridge wiped out each cleaning?  How about dish washing?  (If so is there a dishwasher?)

📸 Request Photos for Fast Quoting:

“Could you text a few photos of your space? The entry, workspace, breakroom, and restrooms would be most helpful.”

“I’ll text you now and you can simply reply with photos.”

📲 SMS Template to Send via GHL:

🤔 Optional – Ask About Current Setup:

“Are you currently using a cleaning service?”
If yes:
“What are you hoping to improve or change with a new provider?”

✅ Wrap-Up:

“That’s all we need for now! If anything else comes up, we’ll reach out — otherwise, once we get the photos, we’ll begin preparing your custom quote and email it to you.”

🚨 Final Step:

📤 Send everything to Anita ASAP for quoting, including:

• Contact details
• Cleaning preferences
• Office info (sqft, flooring, frequency, time window)
• Photos (if received)
• Notes about their current service, if any

You can forward this info via:

• Slack (preferred)