Follow up Scripts by Pipeline Status

📞 Call Script

Hi [Customer First Name], this is [Your Name] with BA House Cleaning 👋 — how’s your day going so far?
[pause — respond naturally]

I just wanted to make sure the quote we sent over didn’t get lost in your inbox — sometimes they end up in spam or get buried.
[pause]

When you first reached out, you mentioned [insert their pain points from intake if available — e.g. “wanting help keeping the bathrooms and floors consistent”].
[pause]

That’s something we hear often — and it’s exactly what we’re great at. We’re Diamond Certified, have been serving the East Bay for over 10 years, only hire employees (no contractors), all of our Cleaning Technicians are professionally trained and background checked, and we’re one of the most highly rated companies in the East Bay with 500+ Yelp & Google reviews.
[pause]

Great, would you like me to take a look at our next availability for your first initial cleaning?
[pause — if yes → go to Booking Flow]

📢 Voicemail

Hi [Customer First Name], this is [Your Name] with BA House Cleaning. Just reaching out to make sure your quote came through okay. If you have any questions or would like help getting scheduled, feel free to call or text me back — I’d be happy to help!

💬 SMS Follow-Up

Hey {{contact.first_name}}, this is [Your Name] from BA House Cleaning 👋 Just wanted to make sure your quote came through okay. If you have any questions or want to look at availability, just text me here — happy to help when you’re ready!

📞 Call Script

Hi [Customer First Name], it’s [Your Name] again with BA House Cleaning — how are you doing today?
[pause — respond naturally]

Just following up in case you had a chance to look over your quote.
[pause]

Would you like me to take a look at our next availability for your first initial cleaning?
[pause — if yes → go to Booking Flow]

📢 Voicemail

Hi [Customer First Name], this is [Your Name] from BA House Cleaning. Just following up in case you had any questions about your quote. No rush — feel free to text or call if you’d like to look at availability or chat through details.

💬 SMS Follow-Up

Hi {{contact.first_name}}, just checking in to see if you had a chance to look at your quote. No pressure at all — happy to help if you’d like to explore scheduling or have questions.

📞 Call Script

Hi [Customer First Name], this is [Your Name] with BA House Cleaning 👋 — hope your week’s going well.
[pause — respond naturally]

I just wanted to circle back in case you’ve been meaning to revisit your quote but haven’t had the time yet.
[pause]

Would it help if I checked our next availability for your first initial cleaning?
[pause — if yes → go to Booking Flow]

📢 Voicemail

Hi [Customer First Name], it’s [Your Name] from BA House Cleaning. Just checking in one more time to see if you had any questions about your quote. I’m happy to help whenever you’re ready — just call or text me back.

💬 SMS Follow-Up

Hi {{contact.first_name}}, just wanted to check in one more time about your quote — happy to help if you’d like to take a look at availability or have any questions 😊

📞 Call Script

Hi [Customer First Name], this is [Your Name] with BA House Cleaning 👋
[pause — respond naturally]

I just wanted to reach out one last time to see if you were still interested in getting cleaning set up. Totally understand if now’s not the right time.
[pause]

Before I close out your quote, would you like me to take a look at our next availability for your first initial cleaning?
[pause — if yes → go to Booking Flow]

📢 Voicemail

Hi [Customer First Name], this is [Your Name] with BA House Cleaning. Just one last follow-up on your quote — no worries at all if now’s not the right time. If you’d like to get scheduled down the road, we’d love to help. You can call or text anytime.

💬 SMS Follow-Up

Hey {{contact.first_