Room Exclusion Pricing – Updated Process (MaidCentral)
Purpose
To standardize pricing and documentation when clients request room exclusions (e.g., bedrooms, bathrooms, dining, or living rooms) using pre-set rate modifications in MaidCentral—while ensuring we do not drop below our $130 minimum for maintenance cleanings.
Overview
Room exclusions can now be handled easily using internal add-ons in MaidCentral:
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During quoting (manual quotes only): apply room subtractions as add-ons.
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After booking (even if the job was never quoted): use the Modify Rate function.
🧠 No need to re-quote existing jobs—just apply rate modifications and document the change.
🌐 Room subtractions are for internal use only. They are not available during online bookings.
❌ Do NOT adjust the total square footage on the job when using this process.
Step-by-Step Instructions
1. Confirm Room Exclusions with the Client
Ask the client:
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“Which bedroom(s) would you like to exclude?”
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“Are there any bathrooms, dining areas, or living rooms you’d like us to skip?”
Let them know:
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These rooms will not be cleaned.
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Pricing will be adjusted internally.
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Our minimum charge of $130 for maintenance cleanings still applies.
2. Apply Room Subtractions
A. If Quoting Manually:
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Use the Add-Ons section to apply:
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Room Subtraction -
Bathroom Subtraction -
Kitchen Subtraction
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Adjust the quantity if multiple rooms are excluded.
B. If After Booking (Quoted or Not):
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Go to the job → click Modify Rate → Add Rate Modification
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Choose from:
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Room Subtraction ($10.00) | -10 mins -
Bathroom Subtraction ($20.00) | -20 mins -
Kitchen Subtraction ($20.00) | -20 mins
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❗ These adjustments update time and price only—you do not need to change the square footage field.
⚠️ Enforce the $130 Minimum
Before saving:
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Check the new total cost after subtractions.
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If it drops below $130:
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Reduce the number of subtractions.
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Offer to skip rooms without lowering the price.
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Explain our minimum policy if needed.
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3. Update the Service Set (If Needed)
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If excluding bedrooms or bathrooms: update their counts.
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If excluding dining/living room: no changes needed in counts, just leave a note.
4. Add Job Notes for the Cleaning Technicians
Be specific so the team knows exactly which rooms to skip:
Ex