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Adding Content to the Office Knowledge-base

Log into your account

Using your WPEngine credentials

Add article

New > Office Knowledgebase

Be sure to select the appropriate Knowledge Base you’d like to add the article.

Add Title

Add the title you would like to show representing the content

Selecting a category

Make sure you are adding this article to the correct category/subcategory. 

Preview and Publish

Before publishing the article its always a great idea to preview and proofread.  

Slack processes-reminders Slack channel

Finally let others in office know that their is a knew article added to the knowledgebase by providing a link.  This also work for articles that are getting ‘updated’ always a good idea to let everyone know there is an update.  

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