Orientation Day Add Tech Resources to your home screen Core Values Dress code Final steps to the cleaning How to clean a refrigerator How to clean the floors How to use your cleaning supplies How we calculate pay Rating and commenting on tech resources Success tips for cleaning technicians The 13 Rules Why we use the BAHC’s Way Show all articles ( 4 ) Collapse Articles Field Training - Day 1 Blood & other biohazards COVID-19 protocol Dealing with pets First aid & job related injury How to care for your Mighty Mite vacuum How to maintain your health & energy How to use the BK phone app Keeping supplies neat, organized, & clean Laundry instructions Lifting or moving heavy items Safety regulations Using ladders & step-stools Show all articles ( 4 ) Collapse Articles Field Training - Day 2 Bringing strangers to client’s homes General cleaning checklist Office Contacts Phone etiquette Recurring cleaning basics Streak-free glass & mirrors Top to bottom deluxe checklist Trouble clocking in and out Troubleshooting floor complaints When you should immediately call the office When you should text the office Show all articles ( 3 ) Collapse Articles Field Training - Day 3 Arriving at the client’s home Can’t Get Into a Home Cleaning that’s not within our scope of service How to take before/after photos Someone is angry you are there Someone is sick in the home (COVID) The garage is OPEN and no one answers the front door Thermostat policy What happens at One-To-Ones at the office? What to do before getting out of the car What to do when there’s nowhere to park When the alarm goes off! When the client is home Show all articles ( 5 ) Collapse Articles Field Training - Day 4 Build-up on a surface Doors inside the home are closed First aid kit How to handle a client asking for extra stuff How to raise your commission rate If something breaks If your vacuum breaks Someone knocks on the door and refuses to leave When the house always takes longer than it should When there’s pet poop or urine Wire hangers Show all articles ( 3 ) Collapse Articles Field Training - Day 5 Articles coming soon