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New Bonus Structure Nov 2021

Effective Nov 1, 2021 

Sales Team Bonuses

One Time Cleaning = $5

First Time Cleaning = $5

After First Recurring Cleaning ( 1 & 2 weeks ) = $20

After First Recurring Cleaning ( 4 weeks ) = $5

Bonus is eligible to be paid out after each cleaning is completed.  

Mandatory criteria for bonus paid out:

Client MUST accept the quote

Must have customer Guidelines Signed

Must enter everything into sales log 

Must fully onboard client if recurring (including the on-boarding checklist)

Enter changes / cancellation to log when needed  (Virtual Whiteboard)

Cleanings that DO NOT complete the recurring services – CSR will be responsible for getting back the $50 discount given for the initial cleaning.  ** May want to make that a part of the call when booking clients / this will be in the quote as well **

Each CSR is responsible for the One Time/First Time calls to the clients after the cleaning is done.  These are done the day after the cleanings.  *** Refer to your Sales Log ( use sort/check option ) and cross Reference the BK Calendar if you have calls to make ***  

If there are any issues with the cleanings, please have Anita made aware and come up with a resolution ( Redo cleaning, etc ) 

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