New Bonus Structure Nov 2021
Effective Nov 1, 2021
Sales Team Bonuses
One Time Cleaning = $5
First Time Cleaning = $5
After First Recurring Cleaning ( 1 & 2 weeks ) = $20
After First Recurring Cleaning ( 4 weeks ) = $5
Bonus is eligible to be paid out after each cleaning is completed.
Mandatory criteria for bonus paid out:
Client MUST accept the quote
Must have customer Guidelines Signed
Must enter everything into sales log
Must fully onboard client if recurring (including the on-boarding checklist)
Enter changes / cancellation to log when needed (Virtual Whiteboard)
Cleanings that DO NOT complete the recurring services – CSR will be responsible for getting back the $50 discount given for the initial cleaning. ** May want to make that a part of the call when booking clients / this will be in the quote as well **
Each CSR is responsible for the One Time/First Time calls to the clients after the cleaning is done. These are done the day after the cleanings. *** Refer to your Sales Log ( use sort/check option ) and cross Reference the BK Calendar if you have calls to make ***
If there are any issues with the cleanings, please have Anita made aware and come up with a resolution ( Redo cleaning, etc )
