Ask for the tip!
At the end of every call please make sure to ask if they would like to leave gratuity for their tech.
“ Thank you Susan. I have you all set for that TTB then recurring every two weeks following on Wednesdays starting the XXXXX. Would you also like to leave any gratuity for your tech? Most people do however it is completely up to you. “
If yes, ask if they would like to leave it going forward as well for all recurring so we can automatically add it into their invoice for them.
If they choose to leave it please follow the tip how to document All tips before services rendered will be added to the job itself!
Instructions on how to add a tip: https://bahousecleaning.com/office-knowledge-base-2/adding-a-tip-so-it-is-automatically-added-to-repeat-service/