When should I call the office immediately?

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  • Emergencies
  • The customer is angry
  • The customer is wanting an additional service
  • Someone is injured
  • The home is not within our scope of service and you are unable to resolve it directly with the client: Here are the steps
  • The home has a biohazard: blood, urine, human feces, or needles
  • There are numerous tiny bugs in the home

When calling the office, make sure to call the Main Line to ensure someone from the office is always available to take your call: (510) 788-0048

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