Something Breaks

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IF CUSTOMER IS HOME

  • If you BROKE something notify the customer right away.
  • Then, send a text to the office to inform of the situation.
    • Send the pictures to 510-422-1252, and specify it was broken by you and include which home and where the item is located in the home.
  • If you NOTICE something is broken in the home, notify the customer right away:
  • Then, send a text to the office to inform of the situation.
    • Send the pictures to 510-422-1252, and specify it was already broken and include which home and where the item is located in the home.

IF CUSTOMER IS NOT HOME

  • Immediately, send a text to the office to inform of the situation, so they can contact the customer.
    • Send the pictures to 510-422-1252, and specify if it was already broken OR broken by you and include which home and where the item is located in the home.
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