Start by troubleshooting the vacuum by:
- Check that the bag is seated properly and is not full
- Test a different outlet for power
- Check the roller brush to make sure there is no hair in it
- check the hose for a clog, carry a wire hanger in your car to help with this!
- Check to make sure your filters are not clogged.
If you still cannot get your upright vacuum to work, contact the office for further instructions.